Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 6.8 |
|
Overall Score |
| 6.5 |
|
Ease of Use and Reliability |
| 7.3 |
|
Technical Support and overall quality |
| 6.6 |
|
Customer Willingness to Recommend |
Customer review based on 10 surveyed on 06/25/2007
Customer Comments
Average Overall Rating:
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ERPLite Issues
Usefullness
Overall Rating:
[03/11/2008] We are a small manufacturing company who uses QuickBooks and have just integrated ERPLite. We have just started to integrate the two software products together. ERPLite is not handling the transition well and the tech support has not been able to solve our issues. The Vendors, Items, Customers and Inventory Count does not upload all items into QuickBooks. ERPLite has been unable to resolve this issue.
Ease of Use
Features
Quality
Performance
Support and Service
Value
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