Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 9.47 |
|
Overall Score |
| 9.1 |
|
Ease of Use and Reliability |
| 9.56 |
|
Technical Support and overall quality |
| 9.75 |
|
Customer Willingness to Recommend |
Customer review surveyed on
Customer Comments
Average Overall Rating:
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Owner/Manager
Jere
Overall Rating:
[07/15/2008] AccuPOS looks professional and is easy to use for the store clerks. There are compatibility issues with QuickBooks however. Customer Names are brought back and forth with errors and the data doesn't always transfer to QuickBooks. You can retrieve it later, but it's not seamless. The support team is sympathetic, but not helpful in pairing hardware, and not all printers, drawers and monitors will work with it.
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AccuPOS Software
savid@ureach.com
Overall Rating:
[03/20/2008] I want to thank the developers for understanding what a multi store owner needs. The remote access to each stores financials and inventory allows me to rest comfortably. All the answers at my finger tips. I recommend this program. It is easy to set up and use. Training staff took no time.
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great system
shawn
Overall Rating:
[02/14/2008] I have used AccuPOS for the last two years. I find it to be a very good system. It is very cost effective. The integration between AccuPOS and QuickBooks is of enormous value. All sales and inventory information are updated immediately. There is no need for duplicate effort in re recording sales into accounting software. This can easily save over an hour per day in time. Sales, Costs, and inventory levels are available at your finger tips. Sales history is of great value. The fact that inventory items are adjusted as sales are put through is good you have up to date inventory amounts that are on hand. The support network that is offered is the best that I have encountered. The technicians are truly know there stuff they can access your computer and solve any problems promptly.
Ease of Use
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