Tech Check
Technical Check
All Gold and Silver Developers have passed the Technical Review administered by an independent third party to ensure it meets our requirements for integrating with Intuit products. For in-depth information on the Technical Review, please visit:
http://www.qpqa.com/Intuit/intuit-index.html
Tech Check completed for this solution.
Compatible QuickBooks Products
Canada 2008
Canada 2009
Enterprise v8
Enterprise v9
Premier 2008
Premier 2009
Pro 2008
Pro 2009
UK 2008
System Requirements
CPU required: 2 GHz or higher
Minimum memory required: 512 MB
Minimum hard disk space required: 100 MB
Operating system version: All (web app)
Minimum screen resolution: 1024 x 768 or greater
Minimum internet connection speed: High speed broadband/DSL
Web browser versions: Internet Explorer 7.0+, Firefox 3.0+,Google Chrome
Sharing Data With QuickBooks
Here's how it works:
1. Installation: When you first open QXpress Online you’ll download & install the Method Integration Engine onto the same computer that has your QuickBooks installed.
2. Synchronization: The Method Integration Engine will automatically connect to QuickBooks and synchronize all your lists and transactions to your QXpress Online database.
3. Real Time: As you make changes in QuickBooks, the same changes are automatically made in QXpress Online in real-time and vice versa
Technical Support
Technical support is free and included with your monthly subscription. However, it is important to clarify that technical support is restricted to solving technical issues such as error messages, installation problems, inability to sign into QXpress Online, data-loss, and concerns over possible system malfunction.
Non-technical incidents, such as training, customization, and general questions on how to use QXpress Online must be directed to your QXpress Online Representative.
For self-service options, including the QXpress Online Forum and QXpress Blog, visit http://www.qxpressonline.com.
Optionally, for an additional $195, you can sign up for an Initial Setup Service. Initial Setup Services are web-based meetings where your QXpress Online Representative gives you an orientation around QXpress Online, high level training and a recommendation document.
Tech Support Pricing
Technical support is included for no additional fee. For how-to problems and training, applicable fees will be incurred at $125/ hour.
Tech Support URL
http://qxpress.com/cs/forums/9.aspx