What can users do with Results CRM?
Results CRM keeps a record of all customer activities including calls, emails and meetings, and provides a workgroup calendar for team scheduling. Results CRM also handles service and product invoicing, automatically generates invoices from billable activities and tracks payments and collections. In addition, Results CRM allows users to maintain their complete library of standardized proposals, presentations, price/spec sheets and letters for communicating consistently with their contacts.

How does Results CRM differ from other customer relationship management (CRM) applications?
Results CRM takes a long-overdue approach to running a business by tracking all of a user's contact activity and business transaction information in one integrated software application, providing a single screen view of customer activity and financial status. Other CRM applications merely track contact information and activities. Results CRM integrates with the products you use every day, including Outlook, SharePoint, SmartVault, Constant Contact, and QuickBooks.

Why not just use a standard contact manager?
While contact managers may be good at tracking names, addresses, phone numbers and appointments, once a business has begun to cultivate sales prospects, they need to manage the process. Results CRM goes beyond the typical customer relationship management systems by providing a comprehensive solution that allows you to manage, analyze and maintain information within and across all business functions including sales, service & product delivery, customer service & finance.

Who is the ideal customer for Results CRM?
Results CRM is intended for use by consultants, professional organizations, small businesses and associations to manage and grow their business.