Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 7.94 |
|
Overall Score |
| 7.46 |
|
Ease of Use and Reliability |
| 8.16 |
|
Technical Support and overall quality |
| 8.2 |
|
Customer Willingness to Recommend |
Customer review based on 10 surveyed on 04/15/2008
Customer Comments
Average Overall Rating:

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Exceptional Service for Small Vendors
Sue from Crane USA, Inc.
Overall Rating:
[06/04/2009] The integration capabilities offered by DI Central allows our young company to interact with large well merchants and handle all communication and transactions with speed and efficiency. The ease of use and exceptional assistance they provide, makes DiCentral a valuable tool in our strategic growth plan.

Ease of Use

Features

Quality

Performance

Support and Service

Value
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