Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 9.69 |
|
Overall Score |
| 9.65 |
|
Ease of Use and Reliability |
| 9.7 |
|
Technical Support and overall quality |
| 9.73 |
|
Customer Willingness to Recommend |
Customer review based on 11 surveyed on 11/25/2008
Customer Comments
Average Overall Rating:
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Imported 40,000 journal lines under 3hours
loongcpa@yahoo.com
Overall Rating:
[06/18/2011] Took me 4 hrs to design template n check for duplicate vendors in the journals from Sun System n mapping accounts n vendors from Sun n QB for each month. Actual import took average of 20-30 mins for 8,000-10,000 journal lines per month. Errors are easily traced n can be rectified fast. Fantastic app.
Ease of Use
Features
Quality
Performance
Support and Service
Value
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