Dispatched - Service Management Software by DeFNiC Software and Consulting
Dispatched is dispatching software that includes scheduling, work order entry, detailed customer information, QuickBooks integration, and more. Dispatched is dispatching software written by the service industry for the service industry. If your company has service personnel in the field, Dispatched was designed for you. Dispatched features drag and drop functionality with easy to use interactive capabilities allowing the entire office to communicate.
Some specific features of Dispatched include:
- Detailed Map showing location of all work orders, crews, and job status.
- Simple to use scheduling calendar featuring multiple views.
- Find and Search capabilities allowing users to search for information, even if it is only partial information.
- Real time mobile capabilities allowing field technicians to receive work orders, fill out work orders using QuickBooks items, total an invoice, print out a receipt, capture the customer signature, collect payments, and send all information back to the office while in the field, in real time!
- Highly customizable views allow for multiple dispatchers, multiple companies, and multiple locations.
- Service agreement, preventive maintenance, and warranty management.
- Built in reminders.
- Built in email capabilities for reports, job status, notifications, and more.
- Ability to auto generate service calls from your web site.
- Real time GPS option.
- Customer Equipment and Asset Management including service history.
- Notification of office personnel and field technicians regarding work order status or high priority customers and more.
Dispatched allows business owners and managers to know where their business is at any time. In short, Dispatched allows you to Know Your Business.