Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 7.89 |
|
Overall Score |
| 7.55 |
|
Ease of Use and Reliability |
| 7.9 |
|
Technical Support and overall quality |
| 8.21 |
|
Customer Willingness to Recommend |
Customer review based on 58 surveyed on 08/15/2007
Customer Comments
Average Overall Rating:
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Worked perfectly the first time I tried
Matt
Overall Rating:
[02/15/2008] I bought Transaction Pro Importer to import data into QuickBooks. The product was easy to set up and everything worked great! I tried another product that was supposed to do the same thing yours was and it just didn’t work. I’m a QuickBooks novice and I’m not an accountant, so trying to get my data into an IIF file was a nightmare.
I tried one import with the sample files provided just to get the hang of things. Then, I was able to use my own Excel spreadsheet, create my own mapping, and I got everything to work on the very first try!
This product just saved me countless hours of manual data entry.
It’s not very often that you buy something that is an exceptional value and is actually easy to use! Great job!
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LOVE this program.
Cosmetics Wholesaler
Overall Rating:
[02/14/2008] We use Transaction Pro Importer to import orders from four websites into QuickBooks Enterprise Wholesale Edition.
We asked our web people to have all of our websites export order info to a single CSV. Each morning the CSV report is auto-generated and available to download in a secure admin interface. Then by using TPI's simple mapping interface, we are now able to bring the orders into QuickBooks with a few clicks. Everything is placed in the proper place in QuickBooks, including credit card info, email addresses etc. and you can even use custom fields to import data beyond standard QuickBooks fields.
This program does what used to require a full time employee and it eliminates data entry errors (don't worry, we found other things for her to do). It's reliable and easy to use.
I strongly recommend this program for any business wasting time manually entering transactions into QuickBooks.
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Transaction Pro
Supply Sergeant
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[12/11/2007] Very happy with this product. We were manually retyping this data into QuickBooks and this is saving us a lot of time and accuracy. It was easy to learn. We had one small issue that was resolved within 1 hour by customer support. We did not expect anyone to get back to us that fast.... Wow...that was great...Good show!!
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Excellent
MHaque
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[11/14/2007] I have been using 01 Transaction Pro Importer by Baystate Consulting for the last 8 months and I cannot say enough how helpful this product has been so far.
I have clients that I make hundreds of lines of journal entries every month in excel. Without this product, it would take me days to book those entries. This product works like a breeze.
They also allow you to transfer licensing from one computer to another. If you are upgrading or changing your computer or putting it in a server, you don't need to pay anything and just transfer the license following their utility that they provide for free. No need to call customer service and explain for hours what you are trying to do.
I would highly recommend this product.
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