Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 8.45 |
|
Overall Score |
| 8.09 |
|
Ease of Use and Reliability |
| 8.34 |
|
Technical Support and overall quality |
| 8.93 |
|
Customer Willingness to Recommend |
Customer review based on 47 surveyed on 10/17/2007
Customer Comments
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Certified Payroll Report
Marci
Overall Rating:
[01/11/2008] This is the first Certified Payroll Program I have used and I am totally satisfied with it. With 50 people on a certified job, I use to spend 6 hours/week doing my Certified Payroll. Now that I am using Quantum's Program, I get it done in less than 10 minutes. The support I received was outstanding+++. Setting up the program was no problem as Quantum's Support person took care of all my questions. I would recommend this program to everyone having to deal with Certified Payroll Reports. Thanks Quantum's Support Person (K) for your extra help, I appreciate it immensely.
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