ProAdvisor Review
Read a products review conducted by our team of QuickBooks Certified ProAdvisors. Certified QuickBooks ProAdvisors are independent CPAs, accountants, bookeepers, computer consultants and more, who have completed a comprehensive curriculum and now help businesses get the most out of their QuickBooks software.
Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 8.93 |
|
Overall Score |
| 8.7 |
|
Ease of Use and Reliability |
| 9.02 |
|
Technical Support and overall quality |
| 9.07 |
|
Customer Willingness to Recommend |
Customer review based on 14 surveyed on 09/28/2007
Customer Comments
Average Overall Rating:

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Tried it - messed up my desktop
rsaacks@gmail.com
Overall Rating:
[12/20/2011] I tried to test out the demo version. I don't know what happened but now some of my programs won't start since I installed this program. When I tried to uninstall the program my the uninstall controll panel just shut down and now I cannot uninstall it.
I had a suuport person help me install the program. It was good to have someone on the phone try and help but it did seem like a lot of effort to try and get it to work. I am mostly upset about the damage this program has caused my computer.

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Support for software is nonexistent!
LHeyde
Overall Rating:
[05/25/2010] We are an accounting firm and have used this software for 1 year. Within that year, and in May, 2010, we tried to contact support regarding issues we were having. This was during their working hours Pacific time. No one at any extension answered the phone. They did not return call as requested on voice mail message left.

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