Alert software is 100% web based service management system. There is a complete set of integrated applications;
- Project Management PSA
- Remote Support Helpdesk and Knowledgebase
- Repair/Service Call Management
- Field Service Dispatch
- Service Call Scheduling
- Project Task Scheduling
- Time Tracking & Billing
- Expense Tracking & Billing
- Inbound/Outbound Email tracking for Support and Projects
- Contracts and Recurring Billing
- Warranty Tracking
- Wireless Applications Mobile PDA
- Microsoft Outlook Exchange Integration
Customization toolset to create;
- Portals for Customers, Employees, and Partners
- Streamline your business with Workflow/Escalation tools
- Customize forms, views, and reports