Good Product. Plan on spending A LOT of time customizing
Gregg 
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[05/21/2009]  This is a good product that integrates well with POS and QuickBooks. However the PDG website is quite misleading in saying that you can have your site up and running in a few days. I installed two PDG commerce sites and they take about 40-100 hours to setup and customize. The manuals are about 600-700 pages long. I have been designing sites for years and there is a definite learning curve. As a QuickBooks ProAdvisor we quoted our clients on the fact the PDG said it would take 5-10 hours to setup. 100 hours later and it's now working. That's a big difference to charge the clients. GOOD LUCK. I suggest checking out their online support forum. You will see other people experience the same problems. Also I asked 4 of PDG's techs the typical setup time. They said 40-120 hours depending on complexity of coding.
 
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Professional support and excellent features
joyce@myluxurykitchenandbath.com 
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[10/24/2008]  It started just like everybody else: we were starting our new website, and we needed a true eCommerce friendly shopping cart. We used some other shopping carts in our other eCommerce websites before; they didn't meet all our needs. This time, we did an extensive review of various shopping carts, and PDG's ability to seamlessly integrate with QuickBooks won our heart. Initially, this one was not as easy to use as some quick-setup shopping carts out there. However, the more we use it, the more we love it! Just to give a couple of examples of features we love: for the products and categories, it gives you the simplicity to use PDG pre-defined templates, it also gives you the flexibility of customizing your own; it provides you lots of room to enhance your site/process to be SEO friendly which ultimately would bring you more traffic. On top of superb quality of product, we are DEEPLY, TRULY impressed with their service and support. You can actually get hold of their professional support and sales folks on the phone, most time without any hold! We have to admit, nothing is perfect, we ran into some minor problems with PDG software occasionally; what makes it perfect is that the folks in PDG would go above and beyond their duty to help us solve the problems and move forward. Now we've moved all our websites to use PDG eCommerce, we are not moving anymore!
 
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Excellent Platform-Independent E-Commerce Solution
sclark@winged-disc.com 
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[05/29/2008]  We are a QuickBooks reseller and systems integration firm. We decided on PDG Commerce after looking for a versatile e-commerce solution that integrates well with QuickBooks for our clients. PDG Commerce meets and exceeds our expectations. A key feature of the product is it's platform independence -- PDG can be deployed on Windows, Linux, or various flavors of Unix, which provides great versatility for the wide array of hosting options available today. It's also possible to switch platforms entirely without having to reengineer the entire commerce site. The product is easy to install and configure, and the PDG tech support team is second to none. With its modest price, PDG Commerce offers fantastic bang for the buck. Look no further -- this is your QuickBooks E-Commerce solution! Stuart Clark Winged Disc Technologies, LLC Dallas, TX
 
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Great E-commerce Solution
romana.graham@yarncloud.com 
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[05/17/2008]  Lets just start with the statement that the only problem I've ever had with PDG is that I haven't found them sooner! This e-commerce solution is great, dependable and affordable. I went through several solutions before I found PDG and some of them were charging well over $ 2.000 for product which was not even close to the quality and functionality of PDG commerce. I highly recommend PDG Software as they not only have the best product as far as I am concern but also the best sales and support team you will ever meat. Oh and the most important part is that if you actually happen to need support you can reach them and talk to the life person as well!!!
 
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PDG Commerce - in a class by itself
cutteragent 
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[04/12/2008]  I've been using PDG Commerce 4 for almost a year now. For history, my e-commerce business started with PayPal 'buy now' buttons; after a year, I needed a system that offered more capability for product options. I used a decent $30/month 'web-based' cart for a year, but really wanted a long-term web store solution I could 'own', without monthly fees. After researching four promising cart possibilities for six months, and taking several for 'test drives', I settled on PDG Commerce. I've been using PDG's cart system for 11 months now, and have been delighted with the program. Their $999 "PDG Commerce" version has some critical functionality I need, like 'login accounts' and unlimited products. Otherwise, the $399 "PDG Cart" option would work fine. Except for those few critical extras in Commerce, the two versions work identically. PDG has some REALLY terrific things going for it. Most importantly, their techs will set up your basic cart for you on your website, at no extra charge. And if you run into major customization problems, they'll do it for free for the first 30 days. After that, it's $50 per incident...but I've only needed to do that for QuickBooks web connector issues, since most of my questions are answered by other PDG users on PDG's terrific forum. Another impressive aspect of PDG is their VERY well-documented user manuals and technical manuals. You only need a really cursory understanding of the technical parts, but to really customize the cart you'll need to study the manuals a bit. But the manuals are very well-written and easy to reference, so don't be intimidated. The QuickBooks Web Connector component for PDG Commerce is one of the most important aspects of the system, and is fairly simple to set up. I've got Premier 2008, so I can import web orders as "Sales Orders", and then create QuickBooks Purchase Orders and Invoices with just a few clicks. GREATLY reduce my workload and eliminates the potential for quantity mistakes. All in all, I've been extremely impressed with PDGSoft as a company, and have enjoyed learning and using the cart program. I know that I've only scratched the surface on what PDG Commerce can do, and I'm looking forward to getting the most out of my cart, with the expert help of PDG tech support.
 
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Love PDG
jb@inbloom.com 
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[03/17/2008]  I have used and worked with the PDG cart and people for well over 5 years now. I searched long and hard for cart software and am very glad I decided on PDG. I've been now thru several of their versions as they are constantly developing. Their support has been phenomenal, polite, easy to reach, know their stuff, and go above and beyond in being helpful. Sales staff also are very informative and helpful, and can often tell me simple fixes I need without having to contact support. I have also recommended their cart software to several friends and they have had the same exemplary reviews of how it works and how they are treated. Only complaint - it's too comprehensive! There is so much more I could be doing with it, if I only had the time. They amount of features and customization possible boggles my mind. Very happy user with no plans to go anywhere else.
 
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PDG Software & Service are Superb
admin@ultimatelooks.com 
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[03/14/2008]  Over a year ago our company needed to update our shopping cart program. I came across PDG Software and was total impressed from the start with the help and guidance I was given. PDG was different from other companies I had contacted. Other companies either were hard to get a hold of, or seemed over powering and confusing. I was very concerned with backup service when I would finally switch to a shopping cart company. PDG had a real people in both sales and technical support that I could easily contact for help. I am not a highly technical person and PDG was very helpful to talk with at my level to get our shopping cart/commerce package up and running and also tailored to our site. We built our website in FrontPage and PDG was very helpful with customizing PDG’s software to work properly with it. It has been a little over a year since we started using PDG Software and I have to say this is a quality company to deal with which offers incredible support service. And that's service by a real individual you can speak with, not an email contact. That is hard to find out there now days. I am truly glad I made the choice to use PDG software.
 
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Professional Reliable Superb Support and Product
dan@rocketmusic.net 
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[11/02/2007]  Prior to purchasing PDG, we explored several shopping cart systems, but nothing came close to matching the features, ease of installation and use, support, and tight integration with QuickBooks POS. Throughout the process, the PDG support team has been exceedingly kind, professional, responsive, and very knowledgeable about every aspect of the product and our particular customization of the system. They have far exceeded our expectations, and we have had absolutely no regrets about choosing PDG. I can't say enough about the professionalism of the staff and quality of the product. I firmly believe that this company, from the top down, truly cares about customers, support, and quality.
 
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Great Software and Support
david@hivelocitynetworks.com 
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[12/27/2006]  I am fairly new to website development and have never done any shopping cart integration, so I definately had doubts about doing it myself. I must say that the software is very easy to use and is full of very nice features. The reason I chose it was because it integrates with Quickbooks, which I use for my bookkeeping, invoicing, po's, check writing, etc. Everything works together very smoothly and PDG's Support is probably one of the best I have ever dealt with. All my questions were answered very quickly and they even resolved any issues I had for me, which is a definate plus for me. The time that saved alone makes it worth even more. I would highly recommend this software for any beginner and I'm sure the pro's would really enjoy it even more. Thanks again PDG.
 
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Awesome tech support
info@illusionsgallery.com 
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[11/10/2006]  We have used PDG Shopping Cart for over 6 years and it works beautifully. They have, without exception, the best tech support of anyone we deal with. We have upgraded several times, and moved the site to a different server twice. They moved the shopping cart for us with no problems. The real time UPS shipping calculation and multiple payment gateways makes our job so much easier..
 
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Hands Down the BEST Ecommerce solution on the market
a2zuniforms 
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[10/20/2006]  When went online 7 years ago we searched for the best shopping cart solution and at that time it was PDG Software. Over the course of the last 7 years I have seen other solutions and I continue to recommend PDG Software to my business associates. You own the software, no leasing. PDG Cart or Commerce is very scaleable, meaning it is easy for the novice to implement and very robust for the savvy web guru. Their support staff has always been very helpful and very knowledgeable on any problem or question we have had. I not one to write tons of reviews but when I come across products that I feel strongly about (good or bad) I want to share that with others to help their buying experience. I have recommended PDG to a number of companies and each of them has always been as satisfied as we have been. I don't need to run down the feature list as you can do that on their website. PDG can integrate with QuickBooks and Mail Order Manager just to mention a couple. Sincerely, Tim Durham A2Z Uniforms, Inc. Southaven, MS
 
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