ProAdvisor Review
Read a products review conducted by our team of QuickBooks Certified ProAdvisors. Certified QuickBooks ProAdvisors are independent CPAs, accountants, bookeepers, computer consultants and more, who have completed a comprehensive curriculum and now help businesses get the most out of their QuickBooks software.
Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 8.65 |
|
Overall Score |
| 8.3 |
|
Ease of Use and Reliability |
| 8.76 |
|
Technical Support and overall quality |
| 8.88 |
|
Customer Willingness to Recommend |
Customer review based on 17 surveyed on 05/07/2009
Customer Comments
Average Overall Rating:
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In my opinion its Excellent Bang for the Buck and Very Effective.
expertelectric.ca
Overall Rating:
[02/14/2008] We run an 8 truck 16 employee electrical service company, we have been running Smart Service in conjunction with QuickBooks for 5 years now, Smart Service allows us to maintain control of our busy service company very effectively, No job falls through the cracks due to lack of control. It is a very effective control and dispatch system for our service company; it allows us to use QuickBooks which is already a very effective time proven accounting system with a very time proven and effective dispatching system. They integrate seamlessly & the purchase cost is very reasonable as compared to other dispatch solutions on the marketplace. By utilizing these two software systems, our company runs very efficiently with only 3 administration staff in our office. In my opinion there is no better software out there for service companies 1. QuickBooks Premier or QuickBooks Enterprise and 2. Smart Service dispatch software. You will never need anything else as far as software goes to run your company very efficiently, from both a financial stand point as well as control in the field, Smart Service also includes a GPS integration upgrade option which is a crucial tool in operating an efficient service type company, In my opinion its Excellent Bang for the Buck and Very Effective.
Respectfully,
President
Expert Electric Ltd.
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Smart Service
Kathy
Overall Rating:
[02/14/2008] Using Smart Service actively for almost a year now. Very impressed with how easily it works with QuickBooks Pro. We are able to use Smart Service to manage our customer and prospect database. We use it for scheduling, invoicing and routing. Their customer support is excellent. This company certainly stands behind their product.
Additionally they are always updating and adding new features to Smart Service.
Ease of Use
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