ProAdvisor Review
Read a products review conducted by our team of QuickBooks Certified ProAdvisors. Certified QuickBooks ProAdvisors are independent CPAs, accountants, bookeepers, computer consultants and more, who have completed a comprehensive curriculum and now help businesses get the most out of their QuickBooks software.
Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 7.72 |
|
Overall Score |
| 7.61 |
|
Ease of Use and Reliability |
| 7.85 |
|
Technical Support and overall quality |
| 7.71 |
|
Customer Willingness to Recommend |
Customer review based on 24 surveyed on 06/30/2008
Customer Comments
Average Overall Rating:
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CFO & Systems Integration Specialist
Dissappointed w/AO
Overall Rating:
[06/25/2009] After months of review of other products, my client decided to go with the All Orders software program.
The software seems easy and intuitive to use during the demo and does have some very nice functionality. The downside is this software is not easy to configure to your business needs, especially if you have specific needs. If you have needs that are meet by a out-of-the-box type of software then this is your program. If not, then do your homework. There are areas that simply do not work properly. There are spelling mistakes on some screens which tells me there is no QA or someone reviewing the final product before shipping, there are inconsistencies between screens and reports.
I think this is a good product but needs work and needs someone who works within the accounting industry to be an advisor as to how the proper flow of data should work.
The tech support has been almost completely non-responsive and has not addressed our specific needs to use this software in the manner promised during the demo. Also, the cost of simply adding a field that is not associated with a specific report is preposterous. All report writers that I have used before in the past have the ability to pull in data from anywhere as long as you can associate that data to a field within the current report.
I would recommend this product for ease of use and set-up but be aware if you need or have specific business practices or have an unusual custom type of business, this product will not be a fit for your company.
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Vice President
kevin@safefiredetection.com
Overall Rating:
[03/12/2008] SAFE Fire Detection Inc implemented All Orders by NumberCrunchre early this year and we have found the software to work extremely well. Installation of the software on both the server and work stations was quick and easy. Any problems we encountered during installation were resolved by their tech support department in a timely manner.
All of our employees have found the software easy to use and have reduced their daily work load. The time I personally spend managing our inventory has been reduced in half. Any request I have made for improvement to the software has been noted by NumberCruncher staff and they plan to add our suggestions to future versions.
I highly recommend All Orders by NumberCruncher for anyone looking to add complete inventory software for a reasonable price to work with QuickBooks.
Regards,
Kevin Snyder
Safe Fire Detection Inc.
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