Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 7.94 |
|
Overall Score |
| 7.73 |
|
Ease of Use and Reliability |
| 7.62 |
|
Technical Support and overall quality |
| 8.47 |
|
Customer Willingness to Recommend |
Customer review based on 30 surveyed on 03/12/2008
Customer Comments
Average Overall Rating:
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Customer Comments More Than Two Years Old
Bang for your buck!
tax_professional2003@yahoo.com
Overall Rating:
[01/05/2004] I am a CPA who works for a small tax preparation service. We have four tax professionals and one secretary. We recently purchased Customer Appointment Manager to help maximize our number of customer appointments and eliminate our old appointment book system. At only $149, Customer Appointment Manager is a steal! We've even talked about getting a multi-user version so we can all see our appointments. This software was easy to use and install. Thanks for simplifying the way we book appointments.
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No more appointment book!
Jim W.O.
Overall Rating:
[01/05/2004] As a customer who has relied on his paper appointment book for years, I was thrilled to finally find a software program that handles appointments and does not cost an arm and a leg. I ordered Customer Appointment Manager about three weeks and it made the transitition from my old book a breeze. Now everything I need for my business is only a click away. Thanks for a great program!
Ease of Use
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