Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 7.89 |
|
Overall Score |
| 7.44 |
|
Ease of Use and Reliability |
| 8.16 |
|
Technical Support and overall quality |
| 8.08 |
|
Customer Willingness to Recommend |
Customer review based on 38 surveyed on 06/22/2007
Customer Comments
Average Overall Rating:
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Label Link Should Come with an Airbag
E Paulson
Overall Rating:
[01/13/2012] This software crashes constantly. There is obviously a bug, but Customer Service (which is lacking), does not address the issue. I did not find out about the issue until after I purchased the software. No refunds here. Be sure to use the trial software for the full 15 days to make sure you will not have any issues. Once you purchase it is too late.
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