ACOWIN for Windows is the one tool that no service company should be with out. It makes it easy to schedule and dispatch technicians to service calls, manage maintenance agreements and customer equipment, track inventory (serialized, multi-warehouse, truck) and maintain detailed history. In addition, ACOWIN for Windows generates detailed, professional looking invoices that integrate directly with QuickBooks. All of this with a friendly, colorful, easy to use point and click program.
Gathering and using Customer Information is vital to the success of any business. With ACOWIN for Windows, the customer information is entered one time and flows throughout the whole system and integrates with QuickBooks, eliminating the need for double and triple entry. Whether the customer has one site or hundreds, complete history and profitability will be tracked for each individual site.
ACOWIN for Windows makes tracking equipment and warranties a breeze. Each site can have unlimited pieces of equipment and each piece of equipment can be broken down into its components. Imagine being able to track warranties for both major units and sub-systems, with equal ease and accuracy!
Service agreements can be a very profitable part of a service company. With ACOWIN for Windows, managing your service agreements has just gotten easier. Each site can have an unlimited number of service agreements. The system will automatically generate invoices and inspection slips with detailed instructions at predefined intervals. When inspection slips are created, the inspections can automatically be assigned to the dispatch board. ACOWIN for Windows, Contract Profitability tools will let you know where you stand with your service agreements at any time, giving you the information you need to renew agreements, adjust pricing and manage your service agreement department effectively and profitably.
Invoicing service calls has never been easier than with ACOWIN for Windows’ unique “Build an Invoice” concept. With “Build an Invoice” the information entered from dispatching and material usage is automatically carried through to the invoice, and priced using a rate schedule assigned to the customers site. This not only saves valuable data entry time, but it also ensures that the invoice is created for the correct amount and that all charges are applied against it. In addition to the invoice being created, Inventory, Service History, Equipment History and Profitability are all updated as a result. If you are using Flat Rate, simply enter the repair code(s) used and the sell prices will be updated automatically (ACOWIN for Windows integrates with most popular Flat Rate Services). What better way to improve cash flow than to produce accurate invoices in a timely manner that integrate directly with QuickBooks for Windows?
If you can play Solitaire, you should have no problems using the ACOWIN for Windows graphic Dispatch Board! Simply click on a dispatch card and drag it to a technician to schedule a call. With the use of colors and symbols, you can tell exactly where a call stands in the dispatching process. Dispatchers can set up multiple boards and customize their display with a simple click of the mouse, choosing which techs they want to see and even rearrange them on the fly to meet unexpected challenges. New service calls can be added directly from the dispatch board and can be paged or e-mailed to the technician by simply clicking the mouse. These are just a few of the many features that have made ACOWIN for Windows’ Dispatch Board the most popular and sought after Dispatch Board in the industry.
Controlling your costs is the key to being a profitable company. With the ACOWIN for Windows’ purchase order system, all material and equipment purchased is directly posted to the correct work order, job, warehouse or truck. The risk of purchasing items but forgetting to bill them to a customer, or track them to a warehouse, will be eliminated when using the Purchase Order system.
ACOWIN for Windows goes far beyond the traditional limitations of a purchasing system, by allowing you to order items from several different vendors on the same Purchase Order. The parts can then be distributed among several different service invoices, warehouses, or trucks. This unique feature allows you to have just one open purchase order for an entire job, and makes it easy to order extra items for stock at the same time, maximizing your discount from vendors. Both standard inventory items and unique, special-order parts can be included on the same order. Of course, you can continue to generate Purchase Orders to a single vendor in the traditional manner.
When it comes to tracking inventory - whether in the main warehouse, a truck, or a warehouse across town – ACOWIN has it covered. Inventory is automatically retrieved from various warehouses or trucks during the invoicing process. You can even transfer individual items or the entire stock between warehouses or truc