Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 9.16 |
|
Overall Score |
| 8.97 |
|
Ease of Use and Reliability |
| 9.21 |
|
Technical Support and overall quality |
| 9.3 |
|
Customer Willingness to Recommend |
Customer review based on 23 surveyed on 11/13/2007
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