ProAdvisor Review
Read a products review conducted by our team of QuickBooks Certified ProAdvisors. Certified QuickBooks ProAdvisors are independent CPAs, accountants, bookeepers, computer consultants and more, who have completed a comprehensive curriculum and now help businesses get the most out of their QuickBooks software.
Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 9.09 |
|
Overall Score |
| 9 |
|
Ease of Use and Reliability |
| 9.21 |
|
Technical Support and overall quality |
| 9.08 |
|
Customer Willingness to Recommend |
Customer review based on 13 surveyed on 09/19/2008
Customer Comments
Average Overall Rating:

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BillQuick is a time saver
lavengc@yahoo.com
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[09/02/2008] The built in timer is the best thing and really helps me track my time ACCURATELY. I am able to begin work after setting it and I can adjust immediately when the phone rings or switching gears between different projects. The program is simple and easy and I didn't have to spend much time trying to learn it.

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BQE not so great
martha
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[08/14/2008] I purchased BQ for a small engineering firm of 15 people. We purchased BQ to integrate with QuickBooks and provide a web based solution for entering time and expense. After 1 year of use, the time portion works great, but the expense portion is cumbersome, and labor intensive for downloading into QuickBooks. Expense sheets aren't saved when the employee enters the information. The web based software is testy and gives errors if you spend too long on one expense entry. We've had to go back to using spreadsheets and downloading the spreadsheets into QuickBooks. Also, the two programs were supposed to be able to sync whenever a change was made in one of the programs but this caused so many errors, we had to turn this feature off. I don't recommend this program to be used with QuickBooks.

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Affordable & Easy to Use
Harold & Associates
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[08/01/2008] I must say my team and I are big fans of BQ. Its easy to learn & use; easy access to functions; great reporting flexibility; able to customize my invoices. I evaluated about 6 other apps before finding this one. I don't normally leave reviews but if this saves others the time I wasted looking at a lot of alternatives I’ll be happy.

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Great Software… Easy Integration with QuickBooks
Irvin
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[07/23/2008] BQ performs similar billing functions of software costing 3 to 5 times as much more. Also, when I had any problems, the customer support was very responsive. Does what it describes... tracks and invoices detailed work and expenses. The QuickBooks integration wizard really helped me to get up and running in no time.

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General Ease of Use
David
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[04/04/2008] Thought this was a very poorly designed product, poorly thought out and difficult to use. Conversion from QuickBooks truncated most labor categories, making them difficult to read. Where a list of values should have been implemented, BQ tried to implement some sort of Ajax control which worked poorly. After 1 week of use, we returned back to our old system. We're considering just building our own. BQ would not refund the purchase price.

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Good... Except for lots of small things...
Not Quite Bill-Quickly enought for us...
Overall Rating:
[12/26/2007] I liked BillQuick, and wanted to keep liking them, but we are having to move off after a year of working through issues. We have a complex setup in one state - some items and services are taxable, others are not. Luckily, there was not much business in that state at the start, but the issues never got better and we are to the point we spend as much time billing two customers as we spend on another twenty. In addition, BillQuick was not really designed for QuickBooks - it does not pass sales tax into QuickBooks in the 'sales tax' slot or 'tag' line items as taxable or not -- instead, it puts a Line Item of 'Service Tax' or 'Expense Tax' in, and marks everything "NonTaxable". This will not work with the Sales Tax reporting in QuickBooks. BillQuick never had a method to indicate a particular line item was taxable or not - their logic was pretty much 'whole project is/is not' and that won't work for us. And they don't really have a way to fix this issue quickly, so if you have complex sales tax, this product will likely give you heartache as well for at least another year, if they ever choose to fix it. We also had some issues with the interface, although minor, that caused rates to zero out if more than one timer was open. Also, if we typed too quickly, the the 'predictor' would choose the wrong item. And the navigation within a text field that was within a grid is next to impossible, as you cannot use the arrow keys to navigate within the text (it moves you to the next cell!) - you have to be a VERY accurate clicker to get to JUST the right place to do your edits! A number of small issues added to the major sales tax problem leads us to leave BillQuick. If you have a fairly simple client base and don't have a mish-mash of sales tax rules, the product is VERY nice - I found it accurately moved data to and from QuickBooks (except for sales tax!) and was quite nice to use - a beautiful, modern-looking interface. But all the issues piled up become not-sosmall issues if they double the time you spend doing the back-end work!

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BillQuick cut my billing time in half
Eleanor_West@launchview.com
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[07/12/2007] We were able to cut out about 2 out of 4 steps in our billing process. BQ enabled us to save about 10 hours a week, roughly around $162, which ends up being over $8,000 per year in savings. Also, our previous solution lacked sophistication causing us to do a lot of duplicate data entry each month to prepare client invoices the way we wanted them. BQ has enabled us to be more efficient and to get our billing done in half the time. BQ’s flexibility also enables us to use several different contract types for the same project, which meets our client’s demands.
For anyone considering BQ, just take one of their 30 minute online demos and you will see for yourself!
http://www.bqe.com/walkthru/default.aspx

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BQ
Luke
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[07/08/2007] BQ does not live up to its claims. BQ accesses date very slowly, when we complained to BQ, they said it was our network and we would have to upgrade. We did upgrade but no improvement. They also claim you can group projects but you can't do anything with the groups. After many long hours of trying to get this program to do what they claimed, it comes down to this. BQ designed this program for one company (my opinion) and then decided to sell to everyone else. The hundreds of reports only work if you set up your company like the original company. I like the idea of BQ but their performance is nonexistent.

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