SMS - Scale Management Software by Creative Information Systems, Inc.

SMSTurbo® is the scale management software package with the versatility to adapt to the demands of a growing business in an ever-changing market. SMSTurbo® is a multi-tasking, integrated scale managem Price: $2,750.00 Download Free Trial Developer: Creative Information Systems, Inc.
8.4

Customer Survey

The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.

8.45		Overall Score
7.8		Ease of Use and Reliability
8.38		Technical Support and overall quality
9.17		Customer Willingness to Recommend

Customer review surveyed on

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Bookkeeper
jw
Overall Rating:

[10/26/2007] Scale Management Systems (SMS) Turbo is remarkably effortless to use and it interfaces well with the versatility of QuickBooks. While QuickBooks is to be commended for having alleviated the complexity of accounting and producing a simplified bookkeeping system for everyone to use, so has Creative Information Systems created a scale management system that uncomplicated the chaos of truck scale management. The complimentary combination of QuickBooks and SMS Turbo saves hours of bookkeeping and transfer time. Never having had a problem with QuickBooks, I cannot attest to customer service. I can however, attest to the CIS staff. It has always been courteous and timely responsive with regard to customer service.

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Accurate & time saving solution
steve@riversidemining.com
Overall Rating:

[12/15/2006] Having purchased a rock quarry and wanting to replace the old DOS based billing system and issue automated tickets at the scale and interface the billing to QuickBooks, we reviewed the marketplace and found SMS to be the best fit. The pricing was great. The installation was painless. The support was/is excellent. I would highly recommend this product to those who want a complete automated approach to ticketing and billing.