ProAdvisor Review
Read a products review conducted by our team of QuickBooks Certified ProAdvisors. Certified QuickBooks ProAdvisors are independent CPAs, accountants, bookeepers, computer consultants and more, who have completed a comprehensive curriculum and now help businesses get the most out of their QuickBooks software.
Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 7.99 |
|
Overall Score |
| 7.25 |
|
Ease of Use and Reliability |
| 8.47 |
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Technical Support and overall quality |
| 8.25 |
|
Customer Willingness to Recommend |
Customer review based on 12 surveyed on 08/06/2007
Customer Comments
Average Overall Rating:

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You Better Learn It Well, otherwise...
ITManager
Overall Rating:
[08/18/2009] The initial assistance in setting up Oasis was great. The product, although very flexible, is very complex and can take a lot of time to learn to use. Our staff took around 3 months to get Oasis to a usable point. However, once Oasis is running and you need quick answers, support is slow. The product is good, but if you can't get support on a product this complex quickly, that makes it difficult.

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Brysons Computer LLC
Terry Bryson Owner Bryson's Computer
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[11/08/2008] I tried 3 CRM programs before finding Oasis. The others did not even come close.
Oasis handles all of our scheduling, service contracts, billing, and customer web based interface. The training was above average with every part of the program explained hands on with KnowTia walking me through the customization for our business. We asked for several custom programming add-ons and Knowtia was only too happy to accommodate our requests. I would recommend this product to anyone in the service industry.

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IT Manager
roger@senecasales.com
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[06/03/2008] Our company uses Oasis CRM to sell cigarettes on the internet and over the phone. We have anywhere from 5-12 operators on the phones at a time taking orders and Oasis handles this without hesitation. Our website shopping cart is online 24x7x365 as well, constantly taking in orders.
First off, if you ask me the price we paid for Oasis is a bargain. A CRM solution is never cheap but I think that you cannot go wrong with this one. In addition to the ease of use and performance of the product, comes the outstanding service. The engineers and programmers at Oasis all know what they are doing and they care about your project. I have never received such great care as a customer from another company. We have had several customizations to the software tailored to our company as well, it’s not a one size fits all type of product. If you need something that’s not already there, they CAN do it. The software itself is EXTREMELY easy to use and is very intuitive to what you will want to do next.
You can probably go find some fly by night company that may promise you things that you'll never get -- or you can get Oasis CRM and be done with it in one shot. If you want a reliable company that will stand behind their product, you want Oasis CRM.
Roger N.
IT Manager

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Perfect solution at a perfect price.
eedelman@financialcomputer.com
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[03/27/2008] Being in the consulting industry we see a constant as it relates to CRMs and their efficiency. We at one point took it upon ourselves to develop a CRM for our own use and fell into the never ending saga of not being satisfied. We then began searching for a formidable solution that will do many if not all of the functions we needed to run the organization...and found oasis. It was beyond affordable and answered our requests for a all in one solution. We are extremely satisfied with the product and support over the years and look forward to growing with them.

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Great Experience!
Driving Dynamics
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[03/25/2008] We recently bought Oasis CRM and wanted everyone to know what a great experience it has been so far. We were recommended by a QuickBooks Pro Advisor to Oasis CRM since we were having trouble keeping track of our resources schedules and work orders. Since our first call with Tracy Hyde, we have been impressed. She took the time to really understand our needs and work out pricing that met our needs.
We have been working with Barb as our project manager and Thomas during the installation process. We have been completely handheld during the entire installation process and even got a call from the VP of Operations to insure we were happy with everything! Great product and great company.....

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Oasis makes the day
larry@jaxit.net
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[03/25/2008] LevyNET has been using Oasis CRM for 2 years now and can honestly say that is has changed our business for the better. We are able to track all aspects of customer interaction whether it is an on-site service call or a sales campaign or product purchase history. Knowtia's support has been excellent. We highly recommend Oasis CRM.

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Beyond Our Expectations
Sono Diagnostics, Inc.
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[02/08/2008] We recently purchased Oasis CRM to assist our sales team as well as have an integrated product to our existing QuickBooks Pro 2007 system. Since purchasing the product, we keep finding new and great features and couldn't say enough about the phenomenal support we have received from our Project Manger Jen.
We are really looking forward to getting the customer self-service portal up and running and are thrilled with this product overall. I would recommend Oasis to any QuickBooks user.

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Best CRM for QuickBooks
jcliame@net-result.biz
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[12/10/2007] Oasis CRM delivers unsurpassed functionality as well as ease of use. The sales process system is superb for both my company and my clients. The way it handles customer relations as well as the custom ability is beyond all the CRMs that I have ever reviewed. I can't say enough good things about this product!

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