Customer Survey
The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
| 7.95 |
|
Overall Score |
| 7.61 |
|
Ease of Use and Reliability |
| 7.76 |
|
Technical Support and overall quality |
| 8.48 |
|
Customer Willingness to Recommend |
Customer review based on 118 surveyed on 08/15/2007
Customer Comments
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A Real Timesaver
brandon@aathread.com
Overall Rating:
[09/22/2009] Shipgear has saved our company tremendous amounts of time. Before, we would have to manually enter the shipping amounts into our invoices. Now with the simple click of a button the amounts are auto imported and they are accurate. Also, importing the addresses to World Ship greatly reduced the amount of errors that come with manual entry. I would highly recommend Shipgear.
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