HindSite Software: The HindSite Solution

The paperless solution! Hindsite helps the service industry handle work orders from start to finish in the field and office by tracking information and integrating seamlessly with QuickBooks.

Pricing Range:
Customers have the choice to pay a monthly, annual, or one-time fee. The fee includes all support, program updates, and training. For more information please call 1-888-752-5978
 

Developer: HindSite Software LLC

ProAdvisor Review

Read a products review conducted by our team of QuickBooks Certified ProAdvisors. Certified QuickBooks ProAdvisors are independent CPAs, accountants, bookeepers, computer consultants and more, who have completed a comprehensive curriculum and now help businesses get the most out of their QuickBooks software.
 

Customer Survey

The customer satisfaction surveys are web-based surveys sent to an IDN Developer's customer base. The survey is conducted and administered by an independent third party. Each survey consists of 32 questions about the company's product functionality, ease of use, technical service, and overall user experience.
 
8.79     Overall Score
8.08     Ease of Use and Reliability
9.05     Technical Support and overall quality
9.25     Customer Willingness to Recommend
 
Customer review based on 50 surveyed on 10/20/2008

Customer Comments

Average Overall Rating:
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Hindsite Software
Sprinkler Doctor 
Overall Rating:
 
[01/12/2009]  This is the best scheduling software our business has ever used. Their support is awesome. I highly recommend you try it! We are an irrigation company - the software has changed the way we do business...for the better. We have 4 service techs, one is out of state, and they love using the PDA's instead of paperwork. We bill right from Hindsite to QuickBooks, it is a huge time saver and much more accurate than paperwork.
 
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Thank You HindSite!!!
lms@lmsirrigation.com 
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[10/23/2008]  Hindsite has made my business so much better. Getting rid of all the paper work has been a great help not only in the office, but the field guys like it also. Since we have gone with Hindsite the business is marking more money and running better. They are very helpful every time we call them with questions. I like the fact that they answer the phone.
 
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Customer Comments More Than Two Years Old


Best solution for service businesses
qbooks@mendelsonconsulting.com 
Overall Rating:
 
[09/19/2005]  As a Certified QuickBooks ProAdvisor, I find HindSite to be the most complete management and billing software for service-oriented businesses. Our clients quickly reap the benefits of this software, due to its ease of use and completeness. The bottom line is that it makes it easy and automatic to bill for services.
 
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The Best Solution for us.
BondsLBI@aol.com 
Overall Rating:
 
[08/12/2005]  Hindsite software (rainbird pro) was the best product that hit the market for us. We were scheduling appointments on paper and trying to keep track of them by hand and then entering them into QuickBooks to bill them. This was time consuming as each item had to be entered. Hindsite came along and simplified this -- now nothing gets lost. No lost appointments as it goes into incomplete work orders, scheduling is a breeze and billing is also as it goes directly to QuickBooks. Entering new customers automatically updates QuickBooks also. We love it.
 
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The Best Support
Louri 
Overall Rating:
 
[08/11/2005]  I've been using this software for about a year. Every time I have the slightest problem support is only a phone call away. You speak to an actual person not a recording. The staff is always very friendly & extremely helpful. The best part is no waiting. Rarely have they had to call me back. When they have they do so very quickly. They always have answers to your questions & if one of the staff isn't sure of the answer they get it for you from another member of the staff. The software is easy to use and it just keeps getting better. If you have an idea that would make it more productive they listen to your suggestions. I recommend it highly.
 
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Hindsite and QuickBooks
H2OBOY 
Overall Rating:
 
[08/11/2005]  A long time ago in a galaxy far, far away....

We used to have this "awesome" system for entering, tracking and completing work orders. It was called a..."TYPEWRITER". Then we move from the stone ages to the computer age. We got our first PC. We could do anything we wanted. Then our customer base grew, it grew to the point that it was almost impossible to enter the work orders, and schedule the appointments as well as do all of the invoicing.

HELP!!!!!!!

Then came Hindsite. I was nervous at first. But they were and still are 100% patient with me. I have seen what this software can do, and it is good. The way it integrates with QuickBooks. It has made my job soooo much easier. Invoicing now is a snap. It is as easy as 3-4 click of the mouse. And Voila! You’re done. QuickBooks and Hindsite, the perfect match.
 
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Stop Losing Money!
jcecil@southernsprinkler.com 
Overall Rating:
 
[06/04/2005]  Being a small business owner for a number of years I was used to doing things the same old way... paper and a clipboard. Hindsite is a paperless scheduling and mobile billing system that has helped my company make more money. With Hindsite I was able to see exactly how many hours that my employees were not billing for and how much inventory was being given away because of human error or perhaps just the employee’s perception. Example- 1st employee arrives at his first billable service at 7:50am and finishes his repairs at 10:05. Because of what time he thought he started and finished, he only bills the customer for one hour instead of the 1.25 hours that he was actually there. He also can't remember where he put his parts price list and charges the customer $25 for a part that cost me $57 By the end of the day using the old system (paper and clipboard) I was paying the customer to fix their problems. With Hindsite Pro through a PDA each employee charges for the time that it really took and for each part that was used. All data is stored and is downloaded daily from each employees home and is synchronized with QuickBooks Pro. Set up is easy and the support team always goes above and beyond to customize to fit my needs. I do highly recommend the services of HindsitePro Software to any service or sales business. Jason Cecil Southern Sprinkler Rock Hill, SC
 
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