150 Timetrackers and Growing!
Pediatric Therapeutic Services, Inc. (PTS), Conshohocken, PA 
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[09/30/2009]  PTS has worked with BigTime and the Edison's Attic team for over four years; most recently with a major customization. Their expertise and understanding of what our firm wanted to achieve was invaluable. Post re-design, they have been most responsive with regard to handling the conversion issues, easing the transition for over 150 of our end-users. I can't say enough about how helpful this team has been in getting our unique needs met. Love the software!
 
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User friendly, flexible, economical solution...A Must Buy!
krista.degidio@jkmed.com 
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[09/08/2009]  Increase revenue through accurate billings. That’s exactly what it did for us; revenue increased 35% the first year we started using BigTine. BigTime has MUCH better & more useful reports. Extremely Customizable. Helped us grow our business and helped with contract compliance. Too many positives to list!
 
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CFO
bryanr@excaliburgrpllc.com 
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[12/23/2008]  Our professional environmental consulting firm was struggling with integrating our timesheet hourly data with our QuickBooks files because we were creating over 100 invoices each month. All of our staff work from their homes in five states. Big Time offered an approach for integrating the hourly data with our QuickBooks files in a way that provided a critical QA/AC step before integration. During initial steps to implement Big Time on a company-wide scale, our staff found minor glitches in the software and what impressed us the most was the technical services by Edison's Attic to resolve the problems quickly and in all cases, individually. Big Time offers a sound method for tracking staff performance and the "Notes" function is extremely helpful in knowing what are people are working on. We intend to renew Big Time because we recognize its value for our company's performance.
 
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CEO ATS
CEO ATS 
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[12/12/2008]  We are an engineering firm that manages dozens of projects and 20+ employees. We found it very difficult using QuickBooks alone to manage timecards, expenses, and track projects in real time. BigTime has given our managers real time job information and has streamlined the time entry process. Tech support has been great solving any problems we have. Also, BigTime is constantly being upgraded and improved. I would highly recommend BigTime to anyone in our situation.
 
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Very customizable, very robust
System Administrator 
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[11/05/2008]  As the man who is charged with keeping the company's computer systems functioning smoothly, I am very pleased to have BigTime as our workforce management system. Its technical architecture is straightforward and robust -- which is important to me and to the nearly one hundred staff who rely on it to submit their timesheets every week. BigTime's control panel allows me to configure the system to accommodate staffers' varied and changing roles, and the open HTML and SQL empower me to customize it in the rare event that the HR department requests a feature that the software developers did not anticipate.
 
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BigTime Rocks!
SBS Denver CO 
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[08/07/2008]  BigTime has been a fantastic solution for our consulting team of 30+. We needed integration to QuickBooks, and a web portal to support remote staff for time/expense input and management of the system. We have been pleased with BigTime from day one. The user interface, performance (we run on VM) and the reporting capabilities have all been outstanding. Support from Edison's Attic has been great when needed - although the need for support has been rare.
 
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BigTime is a Time Saver!
DM, CFO of a NC IT Consulting Group 
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[07/15/2008]  Big Time has given the project managers and leadership of our firm the ability to have access to real time data in a simple, user friendly format. The tool’s flexibility and endless options have allowed us to customize each aspect to meet our business needs. We are thrilled with the easy of custom report writing. The staff of Big Time is very knowledgeable about the product and provides an exceptional level of training and guidance. The product is an incredible value for its cost and we feel we have already achieved a 100% ROI in man hours saved.
 
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Not Recommended for Australian Quickbooks
Disappointed Aussie 
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[06/22/2008]  We are a small HRM consulting firm and unfortunately we did not have a pleasant experience with it despite a reasonable level of BigTime support. Because of the time differences and no Aussie support this was difficult. After several months attempting to get it to consistently integrate with our two customer levels and Aussie QuickBooks, we gave up and found a much simpler web solution that at least downloads time consistently. And we have reverted to QuickBooks to process the invoices to Aussie requirements. Also beware your credit card is debited at the end of the trial whether or not you have agreed that the trial has been satisfactory.
 
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Finally my team can track time by project and it creates hourly payroll checks with Quickbooks!
Kate Spates - Image Marketing Concepts 
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[01/24/2008]  We love Big Time! Love how it communicates with QuickBooks… We can easily do payroll and our client billings from our time entry postings. It’s a dream! We used to have to submit time estimates for payroll using an excel document and there was a lot of unaccounted for project time as well re-keying into QuickBooks so that my project P & L's could be accurate. Now, payroll submission is a breeze and client invoicing is clear as can be! We can even write notes in Big Time for the specific tasks that were accomplished on the project, which help with any billing inquiry. Our project billings are accurate and it keeps the employees honest and hard-working! We also had a custom report created for our productions meetings and it works perfect and keeps everyone on track! We have also had the occasion to contact support both in online chat & by telephone. We found the support team to be extremely knowledgeable and eager to help and solve issues. Another satisfied client!
 
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Easy to use and maintain
CEO, Clearwater 
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[11/16/2007]  BigTime has given us the flexibility to post time directly to QuickBooks with a few clicks. It is very well put together and simple to use and maintain. Highly recommend it. The support staff is very friendly and helpful. We have many BigTime users but only have the need to have a few QuickBooks users. This really benefits us from a software licensing perspective.
 
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Best in Class
Ann, Cowden 
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[11/14/2007]  As part of our strategic planning, one of our action plans was to change from a billing and time system we have used for the last seven years to one that will really meet our needs. After researching over 50 software options that claimed to integrate with QuickBooks, Bigtime is the only software that was versatile enough to meet all our interface and integration criteria. We put an implementation plan in place so our conversion from another application to Bigtime went smoothly and I don’t know why but I was amazed the first time I saw our data in Bigtime and it all made sense! Right out of the gate (the day after the conversion) it was time to bill for the previous month. There were a few glitches which are to be expected, that were quickly resolved. The staff loves Bigtime because it makes entering time so easy and because it is web based it can done from anywhere. The Project Managers who are responsible for billing love it because it has been customized for us and makes life so much easier down to generating management reports they depend on. I am the administrator and I love it because if I need anything help is only an email away.
 
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Did not work for us at all
Owner of 10-person Tech Company 
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[11/11/2007]  We are a small IT company; we do a combination of support and projects. This looked like a great fit for us, but the reality has fallen short. We gave up on this system in less than three months. Reporting is NOT real-time; a major issue for us because it wasted our time as we waited for reports to run. We were unable to get the cross-project reporting information we needed without customizations (extra cost). Also if you do not leave someone logged into the server at all times (a security no-no) you will receive a variety of errors and be unable to produce reports. There are other smaller items but these were our major issues. I will say the QuickBooks integration is quite good, and the interface, overall, is unintimidating and fairly easy to follow. The newest timesheet options incorporate AJAX technology, which further enhances ease of use. Our experience with support was inconsistent--sometimes we heard from them, sometimes we didn't. We requested escalation to management and that never happened either. We've received no follow-up since then and still have outstanding issues. Ultimately, we gave up and are focusing our efforts on a replacement system instead. This has been a painful lesson in lost productivity and wasted time.
 
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