Tech Check
Technical Check
All Gold and Silver Developers have passed the Technical Review administered by an independent third party to ensure it meets our requirements for integrating with Intuit products. For in-depth information on the Technical Review, please visit:
http://www.qpqa.com/Intuit/intuit-index.html
Tech Check completed for this solution.
Compatible QuickBooks Products
Canada 2008
Canada 2009
Canada 2010
Enterprise v10
Enterprise v8
Enterprise v9
QB Merchant Service
Premier 2008
Premier 2009
Premier 2010
Pro 2008
Pro 2009
Pro 2010
System Requirements
CPU required: 1 GHz Pentium
Minimum memory required: 512 MB
Minimum hard disk space required: 300 MB
Operating system version: Linux and Windows 2003 and higher
Minimum screen resolution: 1024 x 768
Minimum CD-ROM speed: 2x
Minimum internet connection speed: Broadband
Sharing Data With QuickBooks
When Fishbowl Inventory is initially installed, all of your current data is brought over to Fishbowl using our Configuration Wizard (we will even step you through it if you wish). From then on Fishbowl takes over all the non-accounting functions such as POs, SOs, inventory control, Manufacturing, etc. (QuickBooks handles the invoicing, although invoices can also be printed in Fishbowl). As transactions are completed in Fishbowl, the necessary accounting changes are posted to QuickBooks.
Technical Support
All Fishbowl Inventory software packages come with at least one year of Maintenance and Support (M & S), including:
Training Period
The training period gives you unlimited email, chat and phone support for your first 2 to 6 weeks (depending on the number of user licenses purchased. Additional training may be purchased.
Unlimited Call-in support
After the training period, you have unlimited phone support for calls up to ten minutes with a current M & S contract (calls that exceed ten minutes will use an incident).
Incidents
An incident is any support call that exceeds ten minutes. Each Fishbowl Inventory package comes with a specified number of incidents. Additional incidents may be purchased.
Web-based Training
Web-based training hours can be used for setup, problem solving, or touring Fishbowl Inventory's many features. The number of training hours vary depending on the number of user licenses purchased, and you may purchase additional hours.
Tech Support Pricing
One year of phone support and technical upgrades may be purchased for $1,995 for the 5-user version, $3,495 for the 10-user version, $6,295 for the 20-user version and $795 for the single user.
Tech Support Telephone
800.774.7085 x3
Tech Support URL
http://www.fishbowlinventory.com/support